Filing a claim for your Credit Life Insurance with Fido is simple and straightforward. If an eligible event occurs, you or someone acting on your behalf can reach out to us through any of our support channels to begin the process.
Here’s how to get started:
- Call us on 0596-922-420. You can also dial *998# and select Option 5 to file a complaint.
- Alternatively, you can send an email to info@fido.money.
Once we receive your request, a Fido customer support representative will contact you to guide you through the next steps. You’ll be provided with the necessary documents to complete for the claim processing.
Processing time
The time it takes to process a claim depends on how quickly the required documents are submitted and the verification steps are completed. We’ll do our best to ensure the process is as smooth and timely as possible.
With Fido, you can rest assured that your credit protection is always handled with care and transparency.