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What is my Fido ID?

Your Fido ID is a 9-digit number that is assigned to you after your first credit drawdown. It is your unique identification number with Fido and is permanently linked to your account. This number helps us recognize you quickly whenever you contact us or use Fido services, so it’s good to keep it handy.

When Do I Get My Fido ID?

You’ll receive your Fido ID once you:

  • Register your Fido account, and
  • Complete the verification process.

After that, it stays with you for life on your Fido account.

Where Can I Find My Fido ID?

You can easily find your Fido ID in the Fido App:

  1. Open the Fido App and sign in.
  2. Tap on My Account.
  3. Go to your Profile Page.
  4. Scroll down to view your Fido ID.

It will be clearly displayed there.

Why Is My Fido ID Important?

Your Fido ID is an important part of your Fido experience. You may be asked for it when:

  • Contacting Customer Support.
  • Making inquiries about your account.
  • Getting help with your credit.

Keeping it saved somewhere safe can make things easier whenever you need assistance.


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