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Who qualifies to use *998#?

Our USSD short code *998# is designed to be accessible and convenient for all Fido customers. To qualify for using this service, you need to meet the following criteria:

  1. Own a Mobile Phone: You must have a mobile device capable of dialing *998#. This service works on all mobile phones, from basic feature phones to the latest smartphones.
  2. Have an Active SIM Card: Ensure your SIM card is active and registered with a mobile network operator. This is essential for accessing and using our *998# service.
  3. New and Existing Customers: Whether you're a new or existing customer, you can access our services through *998#. New customers can easily register via the *998# menu, while existing customers can manage their accounts and apply for credit.

If you meet these criteria, you can use our short code *998# to apply for credit, manage your account, and explore other services offered by Fido. Simply dial *998# and enjoy the convenience of our services right at your fingertips!


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