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What can I do on the *998# Menu page?

The Menu is presented to you right after you log in to the USSD short code and shows a general overview of all Fido products and services you are currently using. It is the central point from which you will find all actions pending on your Account. Whether you're a new or existing customer, you can use our shortcode *998# to access our services. New customers can easily register through our *998# menu, while existing customers can manage their accounts and apply for credit.


On the menu, existing Fido customers will have access to the following services;

  1. Credit Services
  2. Airtime Top-up
  3. Data Bundles
  4. Bill Payment
  5. Account Services

00. Back to Menu

Whereas, new Fido customers will have access to the following;

  1. Join Fido Today
  2. Enter your registered mobile
  3. Have questions?


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