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Why do I need a PIN code to use the Fido App?

At Fido, your security is our top priority. That’s why, as a first layer of protection, we require you to set up a 4-digit PIN when registering your account. This PIN acts as a lock on your Fido App, ensuring that only you can access your account.

Here’s what you need to know to keep your account secure:

  •  Your PIN is for your eyes only. Never share it with anyone, not with friends, family, or even Fido employees. We’ll never ask for it.
  • Think smart, set strong! Avoid easy-to-guess combinations like “1234” or “0000.” Pick something only you would know.
  • Stay alert! If you ever receive a request for your PIN via call, text, or email, ignore it, it’s a scam. Report any suspicious activity to Fido customer support immediately.
  • Forget your PIN? No worries! You can reset it securely through the Fido App. Just follow the instructions to regain access safely.

Protect what’s yours, keep your Fido Account secure at all times.


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