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How Fido Keeps Your Data Safe

At Fido, your trust means everything to us: that’s why protecting your personal and financial information is at the heart of what we do.

We are fully regulated by the Data Protection Commission and the Bank of Ghana (BoG), This means we follow strict standards to keep your data secure.

Here’s how you can also play your part in protecting your account:

1. Download Only from Official Stores

Fido is a verified app available only on:

If you ever see warnings that our app may not be safe, it usually means the version is outdated or was downloaded from an unofficial source. Please make sure you always download or update directly from the Play Store or App Store.

2. Keep Your App Updated

We release regular updates that strengthen security and improve your experience. Always use the latest version of the app for the best protection.

3. Your Data is Secure

  • Your data is encrypted, securely stored, and only used to assess your creditworthiness so we can provide instant, collateral-free credit.
  • We never spy on your photos, calls, or messages.
  • We never sell or misuse customer data.

4. Always Verify With Fido

If anyone tells you the Fido app is a scam, or if you see suspicious warnings, please contact us directly through our official channels. Our team will confirm the authenticity of the app and guide you.

Contact us: 

Call our customer support helpline: 0596-922-420

Customer Support via chat

Website: Visit Fido Website


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