Guidelines for Fido Score Documents

POA

(Proof of Address)

-Submit a recent bill payment receipt issued within the past 6 months

-Ensure this receipt is in your own name and has a valid address

-Ensure your name and address information are visible on the document

1. Visit the nearest Ghana Water Company Limited(GWCL)  office or utility bill vending point in your area.

2. Provide your account number/property address and make bill payment.

3. Request for a bill receipt after payment

OR

1. Request for a digital copy via email if you have registered for online services

-Submit a recent bill payment receipt issued within the past 6 months

-Ensure this receipt is in your own name and has a valid address

--Ensure your name and address information are visible on the document

1. Visit the nearest Electricity Company of Ghana(ECG) Office or any utility bill vending point in your area.

2. Provide your meter number/account number/prepaid card.

3. Request for a bill receipt after payment of your bill.

OR- For ECG App Users:

1. Log in with your registered phone number and password.

2. Navigate to the "Bills" or "Transactions" section on the App to view your current/past bills.

3. To make a bill payment, select the desired bill from the list, choose the preferred payment method and follow the prompt to complete payment.

4. The ECG App will generate a bill for you once the payment is completed. 

5. You can share a screenshot of this bill on the Fido App to improve your Fido Score.

-Submit an agreement that has your name as tenant and a valid address clearly stated.

-The agreement must be signed by both landlord and tenant.

-Ensure the document contains all agreed terms including your rent amount and period of tenancy

1. Request for a signed copy of your tenancy agreement from the landlord/landlady of your rented apartment.

2. You can also ask your landlord or a Legal Practitioner to draft or review your agreement.

-Ensure your name is stated as a tenant on the rent card

-Ensure all required information such as the rent amount, commencement date and valid address are clearly stated on the card

1. Visit your Local Housing Authority or District Assembly

2. Submit an application and provide valid identification  e.g. Ghana Card.

3. Once the application is approved, the rent card will be issued to you.

POE

(Proof of Employment)

-Submit all pages of the document as a PDF.

-The statement should be issued within the past 6 months.

-The document must have your name.

1. Visit the nearest SSNIT office with your SSNIT Number and valid ID.

2. Approach the customer service desk and provide all necessary details required.

3. Your information will be verified and printed out for you.

OR For Online Users

1. Access the SSNIT Online Portal.

2. Navigate to the "Member Portal" or "Self -Service Portal".

3. Log in with the required credentials or Sign up if you are a new user.

4. Select "Request Statement" or "Statement of Account" and enter required credentials.

5. Enter required credentials and submit statement request.

6. Your data will be reviewed and verified then you will see the option to view/download your statement.

-Submit a recent payslip issued within the past 6 months.

-Your full name, employer's name and salary amount must be clearly stated on the document.

1. This can be requested for from your hiring manager or the Human Resource Department of your company if you do not already have one.

For Civil Servants:

1. Visit the Controller and Accountant General's Department(CAGD) official Electronic Salary Payment Voucher portal(E-SPV) to access your E-Payslip

2. Log in with your Employee Number and Password or Click on Register/Sign up if you are a new User.

3. Navigate to the Payslip section

4.Select and download payslip. 

5.Save document as PDF or print directly from the portal.

-Submit all pages of the document ensuring your employer's name, position and salary amount are clearly stated.

-The document must necessarily have your employer's name and signature.

-Submit a recent letter issued within the past 12 months.

-Submit a recent  introductory letter, issued within the past 6 months.

-This letter must be from your employer, introducing you to Fido.

-Your full name, employer's name and position must be clearly stated in the letter

-The document must necessarily have your employer's name and signature.

This can be requested for from your hiring manager or the Human Resource Department of your company if you do not already have one.

-Submit all pages of the document ensuring your employer's name, position and salary amount are clearly stated.

-The document must necessarily have your employer's name and signature.

-Submit a recent letter issued within the past 12 months.

-Submit all pages of the document ensuring your employer's name, position and salary amount are clearly stated.

-The document must necessarily have your employer's name and signature.

-Submit a recent letter issued within the past 12 months.

-Ensure your name appears as Proprietor/Proprietress on the document

-Ensure to submit all pages of the document as a PDF.

1. Visit the Registar General's Departmnent office or access the RGD Online Portal 

2. Request for a Form A and complete the necessary forms and submit them along with the required documentation.

3. Pay the applicable fees and submit the completed forms.

4. Once your submitted document is reviewed and approved, you can collect your business document.

OR  access the RGD Online Portal 

1. Log in with your account credentials or create a new one to access the portal.

2. Select the option to register a Partnership and fill form online.

3. Upload supporting documents as requested on the pages(Identification documents).

4. Pay the required registration fee after reviewing and submitting the form electronically.

5. Once application is completed, you will receive a notification. Then download the document from the portal or receive it via email.

-Your name should be included under "Company Officer Details" on the document

-Ensure to submit all pages of the document as a PDF.

1. Visit the Registar General's Departmnent office 

2. Request for a Form A and complete the necessary forms and submit them along with the required documentation.

3. Pay the applicable fees and submit the completed forms.

4. Once your submitted document is reviewed and approved, you can collect your business document.

OR  access the RGD Online Portal 

1. Log in with your account credentials or create a new one to access the portal.

2. Select the option to register a Partnership and fill form online.

3. Upload supporting documents as requested on the pages(Identification documents).

4. Pay the required registration fee after reviewing and submitting the form electronically.

5. Once application is completed, you will receive a notification. Then download the document from the portal or receive it via email.

-Ensure the duration between the first and last transaction is not less than 60 days

-Ensure the document is recent and/or issued not more than a month ago.

You can follow this USSD procedure to request for a statement from MTN:

1. Dail *170#

2. Select option 6 - My wallet

3. Select option 5 - Statements

4. Select option 1 - Statement Request

5. Enter your MM PIN

6. Enter the email you wish to receive the statement on

7. Confirm email address

8. Choose duration 

You will receive a pop up message to confirm a successful MOMO Statement request.

OR follow these steps on the MTN APP to receive your statement

1. Login to your account with your Phone Number and PIN.

2. On the Homepage, tap on "MoMo" at the bottom navigation bar.

3. On the MoMo page, tap on the "Statement" icon and enter your MOMO PIN and enter the OTP code sent by MTN.

4. On the MoMo History page, tap on the menu bar and select "Email my statement to me"

5. Enter the email address you wish to receive the statement on and select the required duration and select NEXT.

You can check your email later for the statement from MTN after you see a pop up page saying "Request Sent".

-Ensure the document is recent and/or issued not more than a month ago.

-Ensure the duration between the first and last transaction is not less than 60 days.

-Ensure the submitted statement is not password protected.

1. Log into your bank's Mobile App with your credentials or Sign Up to create a new account.

2. Navigate to "Statements" or "Account Statements" in the main menu or dashboard of the interface

3. In case you have multiple accounts with your bank, you can select the preferred account you want a statement from

4. Enter/Select the required duration

5. Download the statement in a readable format(preferably PDF) OR Request to receive it as an email.