How to request and upload your MTN statement?

Requesting your mobile money statement has been made a lot easier. Your MTN statement is important for improving your Fido Score by confirming your financial activity. Ensure you request your MTN statement using the same mobile wallet number that you linked to your Fido account. Follow the steps below to request and upload your statement.

How to upload MTN statement

How to request MTN statement

To upload your MTN statement; log into your Fido account and kindly follow the procedure:

Go to your Profile, then to Fido score.
Select "add financial information."
Next, select MTN Statement and add your MTN statement.

The MTN statement must be in PDF format and must be from the last two months.

Dial *170#
Select option 6, my wallet
Select option 5 statement
Select option 1, statement request
Enter your MM PIN code
Enter valid email address
Confirm email address
Enter start Date of Request (Day Month Year)
Enter end Date of Request ( Day Month Year)
Receive your Momo statement in the email provided within 10 minutes

The MTN statement must be in PDF format and must be from the last two months.

If you face any challenge while requesting or uploading your MTN statement, please contact Fido Support for assistance.