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How to request and upload your MTN statement?

Requesting your mobile money statement has been made a lot easier. Your MTN statement is important for improving your Fido Score by confirming your financial activity. Ensure you request your MTN statement using the same mobile wallet number that you linked to your Fido account. Follow the steps below to request and upload your statement.

How to upload MTN statement How to request MTN statement 
To upload your MTN statement; log into your Fido account and kindly follow the procedure:

  • Go to your Profile, then to Fido score.
  • Select "add financial information."
  • Next, select MTN Statement and add your MTN statement. 

The MTN statement must be in PDF format and must be from the last two months.









  • Dial *170#
  • Select option 6, my wallet
  • Select option 5 statement
  • Select option 1, statement request
  • Enter your MM PIN code
  • Enter valid email address 
  • Confirm email address
  • Enter start Date of Request (Day Month Year)
  • Enter end Date of Request ( Day Month Year)
  • Receive your Momo statement in the email provided within 10 minutes

 

The MTN statement must be in PDF format and must be from the last two months.






If you face any challenge while requesting or uploading your MTN statement, please contact Fido Support for assistance.

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