Fido maintains a highly transparent fee structure, allowing users to fully review terms within the Fido App. Fido does not charge any fees for using either the app or our USSD shortcode *998# to top-up.
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General Information
- About Fido
- Common Questions
- Friend Referral Program
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Registration & Login
- New Account Registration
- Existing User Login
- Account Verification
- App Navigation
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About Fido Personal Credit
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Applying for Personal Credit
- Why get personal credit from Fido?
- What are the requirements for applying for personal credit with Fido?
- How do I apply for personal credit with Fido?
- How long will it take to approve my personal credit?
- What is the maximum credit amount I can access from Fido?
- What are the fees and interest rates charged on personal credit with Fido?
- What is an installment Credit?
- How soon can I draw from my credit line after repaying the current one??
- My credit application was not approved, what can I do?
- Next step, after loan approval.
- Payment Methods
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Repaying your Fido credit
- How do I repay my personal credit with Fido?
- Can I repay my personal credit or business loan without the Fido App?
- How do I check the amount I need to pay off my credit?
- Can I pay off my credit balance early, and benefit from reduced interest?
- What happens if I am unable to pay off my credit on time?
- Resolving Repayment Errors
- Can I pay with a different wallet number?
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Applying for Personal Credit
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Fido Score
- About Fido Score
- Fido Score Document Submission
- Email Verification
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About FidoBiz
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About FidoBiz
- What is FidoBiz?
- How is FidoBiz different from the Personal credit
- Do I qualify for FidoBiz?
- What is the maximum amount of credit I can get from FidoBiz?
- What fees and interest rates apply to my FidoBiz credit?
- What is the repayment tenure for a Fido Business credit?
- I applied for Fido personal credit in the past, can I apply for a FidoBiz credit now?
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Applying for FidoBiz
- I am already a Fido customer, how do I apply for FidoBiz?
- I am new to Fido, how do I apply for FidoBiz credit.
- What documents do I need to qualify for FidoBiz?
- How long will it take to process my FidoBiz credit application?
- What happens if my credit application is not approved?
- How do I request for an MTN momo statement through the MTN momo App?
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Repaying your FidoBiz credit
- How do I pay back my FidoBiz credit?
- Can I repay my credit in installments?
- What happens if I do not pay my credit on time?
- Do I get a reduced interest rate if I pay off my FidoBiz credit early?
- Can I change my wallet number after initial registration?
- Can I submit a transaction statement from a different wallet other than the one in my application form?
- Can I pay with a different wallet number?
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About FidoBiz
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About Top-Up
- About Top-up
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Applying for top-up
- What top-up options are available to use?
- I am already a Fido Customer, do I qualify for top-up?
- I am new to Fido, how do I top-up?
- How long will it take to receive my top-up?
- What happens if I don’t receive my top-up?
- How do I top-up?
- I defaulted my previous repayment, can I apply for top-up ?
- Why can’t I top-up?
- About *998#