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Can I change the mobile number linked to my Fido Account?

Yes, you can change the mobile number linked to your Fido account. Your mobile number is a key part of your Fido account, used for account verification, notifications, and all transactions. If you need to change your registered number, Fido Support is here to assist you or you can do it personally in the Fido app..

Steps to Change Your Mobile Number

If you need to change your registered mobile number, follow these simple steps:

  1. Open the Fido App: Launch the app on your device to start the process.
  2. Follow the On-Screen Steps: Complete the quick security check to verify your identity.
  3. Biometric Verification: This may include Full KYC or other verification steps to keep your account secure.
  4. No Recent Biometric Check? If you haven’t done one recently, the app will guide you through a short verification flow, similar to resetting your PIN.
  5. Successful Update: Once completed, your new number will automatically become your main wallet number.
  6. Continue Using Fido Services: Your account will remain fully active, and you can continue enjoying all Fido services smoothly.

Need Assistance?

If you encounter any issues or have further questions, our dedicated support team is ready to help.

At Fido, we’re committed to ensuring a smooth and secure experience for our customers. 

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