During the process of verifying your email address, a verification email will be sent with instructions on how to complete your email verification. If you do not receive this email, please check the following:
- Ensure that you entered your email address correctly by typing it manually instead of using autofill. Make sure there are no spaces before or after the address.
- Check your spam or junk folder in case the email was filtered there.
- Look for any error messages or prompts in the Fido App that may indicate an issue with your email entry.
If you still haven’t received the verification email, please contact our Customer Support Team for assistance:
Fraud Prevention Notice
For your security, never share your account details, OTPs, or passwords with anyone. Fido representatives will never request sensitive information via email or phone. Always ensure you are contacting us through our official channels.