Your Fido ID will be used to identify you as a Fido customer. You will need it:
- When you contact Fido customer support for assistance on any issue.
- When you are making a payment to your Fido account.
-
General Information
- About Fido
-
Common Questions
- What is my Fido ID?
- What will I use my Fido ID for?
- Is the Fido App available on the Apple App Store?
- How do I update my personal information on my Fido account?
- How safe is the data I submit to Fido?
- Can I reset my Fido PIN?
- Why do I need a reference?
- How to Lodge a Complaint with FIDO
- How to Opt In or Out of Fido Promotional Messages
- Need Help? Here’s How to Contact Fido
- Friend Referral Program
-
Registration & Login
- New Account Registration
- Existing User Login
- Account Verification
- App Navigation
-
About Fido Personal Credit
-
Applying for Personal Credit
- Why get personal credit from Fido?
- What are the requirements for applying for personal credit with Fido?
- How do I apply for personal credit with Fido?
- How long will it take to approve my personal credit?
- What is the maximum credit amount I can access from Fido?
- What are the fees and interest rates charged on personal credit with Fido?
- What is an installment Credit?
- How soon can I draw from my credit line after repayment?
- My credit application was not approved, what can I do?
- My credit was approved! What should I do next?
- Payment Methods
-
Repaying your Fido credit
- How do I repay my personal credit with Fido?
- Can I repay my personal credit without the Fido App?
- How to Check Your Outstanding Credit Balance
- Can I pay off my credit balance early, and benefit from reduced interest?
- What happens if I am unable to pay off my credit on time?
- Resolving Repayment Errors
- Can I pay with a different wallet number?
-
Applying for Personal Credit
-
About FidoBiz
-
About FidoBiz
- What is FidoBiz?
- How is FidoBiz different from the Personal credit
- Do I qualify for FidoBiz?
- What is the maximum amount of credit I can get from FidoBiz?
- What fees and interest rates apply to my FidoBiz credit?
- What is the repayment tenure for a Fido Business credit?
- I applied for Fido personal credit in the past, can I apply for a FidoBiz credit now?
-
Applying for FidoBiz
- I am already a Fido customer, how do I apply for FidoBiz Credit?
- I am new to Fido, how do I apply for FidoBiz credit.
- What documents do I need to qualify for FidoBiz?
- How long will it take to process my FidoBiz credit application?
- What happens if my credit application is not approved?
- How do I request for MTN momo statement through the MTN momo App?
- Getting to Know You: Tell Us About Your Business
-
Repaying your FidoBiz credit
- How do I pay back my FidoBiz credit?
- Can I repay my FidoBiz credit in installments?
- What happens if I do not pay my FidoBiz credit on time?
- Do I benefit if I pay off my FidoBiz credit early?
- Can I change my wallet number after initial registration?
- Can I submit a transaction statement from a different wallet other than the one in my application form?
- Can I pay with a different wallet number?
- FidoBiz Document Requirements
- FidoBiz Document Resubmission Process
-
About FidoBiz
-
About Top-Up
- About Top-up
-
Applying for top-up
- What top-up options are available to use?
- I am already a Fido Customer, do I qualify for top-up?
- I am new to Fido, how do I top-up?
- How long will it take to receive my top-up?
- What happens if I don’t receive my top-up?
- How do I top-up from the Fido App?
- I defaulted my previous repayment, can I apply for top-up ?
- Why can’t I top-up?
-
Mobile Device - Buy Now, Pay Later
- Overview
- Placing an Order
- Payment
- Additional Information
-
About *998#
- About *998#
- *998# Guide
-
Fido Score
- About Fido Score
- Fido Score Document Submission
- Email Verification
- Fido Score Document Requirements
-
EasySave (Savings)
-
Overview
- What is EasySave?
- Who is eligible for the EasySave product?
- What do I need to open an EasySave account?
- How much interest will I earn?
- Can I use my EasySave account to repay my credit?
- Does saving with EasySave improve my Fido Score?
- Is there a minimum balance for an EasySave account?
- Can I have multiple EasySave accounts?
- Does Fido offer other savings plans?
- How do I create an EasySave account as an existing Fido customer?
- Deposits
- Withdrawals
-
Overview