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How long does it take for my withdrawal to process?

Withdrawals are processed instantly, and your funds should be available in your mobile money wallet within minutes.

Possible Delays

In rare cases, withdrawals may take longer due to

  1. Network issues from mobile money providers.
  2. Incorrect wallet details linked to your Fido account.

If you haven't received your funds within 10 minutes:

  1. Check your mobile money wallet.
  2. Confirm your registered mobile number is correct.
  3. Wait a few more minutes for network delays.
  4. Contact Fido support if it takes longer than 30 minutes.

We ensure fast and hassle-free transactions with no hidden fees. 

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