Open navigation

Why was I blocked while trying to log in to my Fido Account?

Your account could be blocked if there are too many unsuccessful login attempts. This situation often arises when an incorrect PIN code is entered multiple times in a row. Our security system automatically blocks the account to protect against unauthorized access and potential fraud to your Fido account. This measure ensures that your Fido account remains secure and protected at all times.


Always ensure your Fido app is updated to the latest version

If your Fido Account has been blocked, please contact the Fido Customer Support team for assistance.



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.