Your Fido account may be temporarily blocked if there are multiple unsuccessful login attempts. This usually happens when an incorrect PIN code is entered several times in a row. To keep your account safe, our security system automatically locks it to prevent unauthorized access and potential fraud.
At Fido, we take security seriously, and this measure ensures your Fido account remains protected at all times.
What to Do If Your Account Is Blocked
If your account is blocked, don’t worry. You can easily regain access by reaching out to the Fido Customer Support team for assistance. Our team is available to assist you and help restore your account access as quickly as possible.
Keep Your App Updated
For the best experience and security, always ensure your Fido app is up to date. Download the latest version here.
By keeping your app updated, you’ll have access to the latest features, security improvements, and a smoother experience.