Fido currently offers pick-up only at MAXBUY pick-up stations. Delivery is coming soon.
You can choose to collect your device from any of the numerous MAXBUY pick-up locations across Ghana. Simply select the one that’s most convenient for you when placing your order. Once your device is ready for pick-up, you’ll receive an SMS and a notification in the Fido App. It usually takes about 3 working days for your device to arrive at your selected location.
Don’t worry, we’ll keep you updated every step of the way until your device is ready for collection.
Picking Up Your Device
When you go to pick up your device, remember to bring a valid ID and your pickup code. You’ll receive the code by SMS, or you can find it in the Fido App under Order Details when the status shows Ready for pick-up.
Please note that you’ll need to collect your device in person. At the moment, someone else cannot pick it up for you.
A complete list of pickup stations can be found here.
