The new Fido App does not currently offer a feature to edit your account information. However, if you wish to receive your funds in a different account, we’ve got you covered with simple ways to manage your account effectively.
Managing Your Payment Methods
A. Add a Payment Method:
- Head to the “My Account” section in your profile.
- Scroll down to “Payment Methods” and tap the ‘+ Add’ button.
- Enter your new wallet number. Make sure it’s active, registered in your name, and matches the name on your Ghana Card.
B. Set a Default Payment Method: Want to make sure payments go to the right account? Just tap the payment method you prefer and set it as your default. Easy!
C. Remove a Payment Method: Need to remove a payment method? Tap on the one you’d like to delete and follow the on-screen steps.
Note: If you’ve lost the SIM card linked to your account or wish to use a different number, you can; register with a New Number: Open the Fido App and follow the registration process using your new number. Ensure your new number is active and registered under your name.
