Common Questions

What's New With The Fido App... Everything!
New looks The new Fido App has been redesigned from the ground up, with you the user in mind. A minimalist design language allows you to focus on feature...
What is my Fido ID?
Your Fido ID is a 9-digit number assigned to every Fido customer after applying for your first Fido loan. It is your unique identity with us and it is perma...
What will I use my Fido ID for?
Your Fido ID will be used to identify you as a Fido customer. You will need it: When you contact Fido customer support for assistance on any issue. When ...
Is the Fido App available on the Apple App Store?
Yes, The Fido App is now available on Apple App Store for iOS devices. Download the Fido App using this link: https://fido.onelink.me/mXlc/e87sbaei  Or fol...
How safe is the data I submit to Fido?
At Fido, we are committed to protecting the information of our customers, employees, stakeholders, and other relevant parties. We ensure that data is gather...
Can I reset my Fido PIN?
Reset your PIN Code by following these simple steps. First, make sure that you have updated the Fido App to the latest version. Select 'Forgot PIN&#...