Placing an Order :

How many installments can I get for the device purchase?

At Fido, we want to make it easier for you to own the device you need without breaking the bank. That’s why you can choose to pay for your device in up to 6 equal monthly installments. You don’t need to stress about one big payment. Simply spread it out and enjoy your new device right away. Plus...

Are there any additional fees when I buy a mobile device on the Fido App?

No, there are no hidden fees or additional charges when you purchase your device. The price shown on the Fido App is the final price you'll pay; what you see is what you get. Whether you choose to pay in full or in easy installments, you’ll always know exactly what you’re paying from day one...

How can I get a device after placing my order in the Fido app?

Fido currently offers pick-up only at MAXBUY pick-up stations. Delivery is coming soon. You can choose to collect your device from any of the numerous MAXBUY pick-up locations across Ghana. Simply select the one that’s most convenient for you when placing your order. Once your device is ready ...

Can I cancel my order?

Yes, you have the opportunity to cancel your order. You can cancel your order at any time before it is submitted for processing. This feature ensures a smoother order handling process by allowing you to make changes or cancellations early, avoiding follow-ups. How to Cancel Your Order: Before...