About *998# :

What is *998#?

The Fido short code, *998#, is a USSD code designed for all Fido customers. This code allows you to perform various functions, such as repaying credit, sending airtime and bundles, paying bills, and accessing account services. Similar to the Fido App, the USSD short code improves your Fido exp...

How is USSD usage different from in-app usage?

There is no significant difference between using our app and using our ussd short code *998#. Just like the Fido App, the USSD short code helps you get the best out of the Fido App. Returning customers can apply for credit using *998#. Simply dial *998# for a sweet package tailored to your uniqu...

Who qualifies to use *998#?

Any registered customer qualifies to use our short code, *998#. To use *998#, you must; Download the latest version of the Fido App. Register on the Fido App. Complete the KYC process and add payment method in the App

What can I do on the *998# Menu page?

The Menu is presented to you right after you log in to the USSD short code and shows a general overview of all Fido products and services you are currently using. It is the central point from which you will find all actions pending on your Account. On the menu, you will have access to the follow...