About *998#

What is *998#?
The  Fido short code, *998#, is a USSD code designed for all Fido customers. This  code allows you to perform various functions, such as repaying credit, sending airtime and bundles, paying bills, and accessing account services. Similar to the Fido App, the USSD short code improves your Fido exp...
How is USSD usage different from in-app usage?
For Fido customers, there is no significant difference between using our app and dialing *998# on your phone. Just like the Fido App, our USSD short code *998# helps you make the most out of Fido’s services. Returning customers can conveniently apply for credit by dialing *998#. With this short ...
Who qualifies to use *998#?
Our USSD short code *998# is designed to be accessible and convenient for all Fido customers. To qualify for using this service, you need to meet the following criteria: Own a Mobile Phone: You must have a mobile device capable of dialing *998#. This service works on all mobile p...
What can I do on the *998# Menu page?
The Menu is presented to you right after you log in to the USSD short code and shows a general overview of all Fido products and services you are currently using. It is the central point from which you will find all actions pending on your Account. Whether you're a new or existing customer, ...
What options are available to use on *998#?
Our USSD short code *998# enables you to perform a range of functions, including applying for credit, repaying loans, sending airtime and bundles, paying bills, and managing account services. Just like the Fido App, *998# enhances your experience with Fido. Whether you are a new or returning cu...