How can I verify my email?

Verifying your email address is important for improving your Fido score and communication. Follow the steps below to complete your verification process:

Step 1. Add Your Email Address

1. Log in to your Fido account using your PIN code.
2. Navigate to and tap on "Profile."
3. Tap on Fido Score and select Add personal Information.
4. Select "Email verification" to add your email address. 
5. Add or confirm your email address, then go to your email account.  

Step 2. Verify Your Email Address

1. After requesting the verification link, check your email inbox for a confirmation message from Fido.
2. If you do not see the email within a few minutes, check your spam/junk folder.
3. Open the email and tap on "Click here to confirm your email."
4. That's it, your email has been successfully verified.

Important Tips:

• Ensure you provide a valid and accessible email address to receive the verification link.
• Always type out your email instead of relying on autofill to avoid input errors.
• Kindly ensure that there are no spaces before or after your email address.
• If you entered an incorrect or outdated email address, update it in the app and request a new verification link.
• If you continue to experience issues, contact Fido customer support for assistance.

Following these steps will ensure your email is successfully verified, improve your Fido score, and allow you to receive important updates.