At Fido, we strive to support as many customers as possible with quick and easy access to credit. However, not all applications may be approved. If your application is declined, don’t worry, there are steps you can take to improve your chances in the future with Fido.
Possible reasons your applications may not be approved
Your application may be rejected due to:
- Incomplete or inaccurate information – Ensure all details provided are correct and up to date.
- Inconsistent repayment history– Your repayment history and financial behavior impact your eligibility.
What you can do next
- Check the feedback in your Fido App – You’ll receive specific reasons for the rejection and guidance on how to proceed.
- Update your documents – If required, you can upload additional supporting documents to improve your creditworthiness.
- Apply for personal credit – If you're ineligible for a Fido Biz credit, you may still qualify for a personal credit.
Feel free to contact our Customer Support Team or use the Fido App chat service for assistance.
