To generate your mobile money (momo) statement using the MTN portal, please follow the steps below: - Initiate the portal by accessing it.
- Input your mobile number to receive a one-time password (OTP).
- Provide the necessary information as prompted within the portal.
- Submit the required documents by uploading them as instructed.
Input your mobile number(e.g. 02XXXXXXXX)
Provide the necessary information as prompted within the portal.
"Note: ensure to use the same ID used in the registration process.” Submit the required documents by uploading them as instructed.
Document required: - Picture of Owner’s ID
- Picture of Business Certificate (Registrar General)
- Picture of Form A
After submitting your Documents on the portal: - Dial *170#
- Select option 6 (my wallet)
- Select option 5 (statement)
- Select option 2 (My Agent or Merchant statement)
- Enter your merchant PIN code
- Enter your email address to receive the statement
- Enter statement period perimeters (180 days max) wanted
- Confirm the merchant number
- Receive Your Momo statement in the email provided within 10 minutes
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- Dial *170#
- Select option 6, my wallet
- Select option 5, statement
- Select option 1, statement request
- Enter your MM PIN code
- Enter a valid email address to receive statement
- Confirm email address
- Select option 3, specify date
- Enter the start date of the request (day, month, year).
- Enter the end date of the request (day, month, year).
- Receive your Momo statement in the email provided within 10 minutes
| - Log in to your online banking or App account using your username and password. If you haven't enrolled yet, you may need to sign up for it.
- Look for a section or tab labeled "Statements" or "Account Statements." This is often found in the main menu or dashboard of your online banking interface.
- Choose the specific bank account for which you need a statement. If you have multiple accounts, ensure you select the correct one.
- Select the time period for the bank statement you want.
- Depending on your bank's platform, you may have the option to either view the statement directly on the website or download it in a PDF or other format
- If you downloaded the statement, you can save it to your computer or phone. Some banks also offer the option to receive statements via email.
- Please note that this may vary from Bank to Bank
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