Existing User Login

How do I log in to my Fido Account?
Logging in to your Fido account is simple and secure. This guide will walk you through the steps needed to log in quickly using your One-Time Password (OTP) and your personal PIN. Follow these easy steps to ensure a smooth login process every time. To log in to your Fido Account:  1. You need t...
Why am I unable to log in to my Fido Account?
To successfully log in to your Fido Account make sure of the following: Enter your mobile number correctly and be sure it is the same number you used in registering your Fido Account. Be sure you correctly entered the One-Time-Password (OTP) that was sent to your mobile number via SMS. You ca...
Why was I blocked while trying to log in to my Fido Account?
Your account could be blocked if there are too many unsuccessful login attempts. This situation often arises when an incorrect PIN code is entered multiple times in a row. Our security system automatically blocks the account to protect against unauthorized access and potential fraud to your Fido...
How to Access Your Account Using Biometric Login
Biometric login is available on the Fido app, making it faster, more secure, and hassle-free to access your account. You can now use your fingerprint or facial recognition to log in with just a touch or glance. This convenient feature allows you to access your account without needing to remember...