Existing User Login :

How do I log in to my Fido Account?

Logging in to your Fido account is simple and secure. This guide will walk you through the steps needed to log in quickly using your One-Time Password (OTP) and your personal PIN. Follow these easy steps to ensure a smooth login process every time. To log in to your Fido Account: 1. You need t...

Why am I unable to log in to my Fido Account?

To successfully log in to your Fido Account make sure of the following: Ensure your mobile number is correct – Make sure you’ve entered the same number you used when registering your Fido Account. Be sure you correctly entered the One-Time-Password (OTP) that was sent to your mobile number vi...

Why was I blocked while trying to log in to my Fido Account?

Your Fido account may be temporarily blocked if there are multiple unsuccessful login attempts. This usually happens when an incorrect PIN code is entered several times in a row. To keep your account safe, our security system automatically locks it to prevent unauthorized access and potential fr...

How to Access Your Account Using Biometric Login

Biometric login is available on the Fido app, making it faster, more secure, and hassle-free to access your account. You can now use your fingerprint or facial recognition to log in with just a touch or glance. This convenient feature allows you to access your account without needing to remember...