What is an OTP and How to Use It?
Your OTP (One-Time Password) is a unique 6-digit code generated and sent by Fido via SMS to your registered mobile number. This is an important security measure to verify your number and prevent unauthorized access to your Fido Account.
How to Use Your OTP:
- Enter your mobile number on the login screen.
- You will receive an SMS with your OTP shortly after.
- Enter the OTP on the verification screen and press ‘Next’ to complete the login process.
Troubleshooting OTP Issues:
If you do not receive your OTP within a few minutes:
- Ensure your mobile number is entered correctly.
- Check your SMS inbox, including spam or blocked messages.
- Make sure your phone has a good and stable network coverage.
- If you still haven’t received the OTP, dial *998*100# to request it again.
If the issue persists, contact Fido Support for assistance.