Payment Methods

Payment methods specify where you want Fido to send the money to.

What is a payment method?
Payment methods refer to the specific wallet account where you would like Fido to deposit the funds from your credit drawdown. Currently, Fido supports a...
Adding a Payment Method
You will be required to add at least one payment method right after your credit request is approved if you have not previously added one to your account. Th...
Can I use someone else's account as payment method?
Sorry, you can not use an account or mobile money wallet that is not registered in your name as a payment method in the Fido App. You should only use a mobi...
Why can't I add my payment method?
When adding a payment method. Be sure to check that you have entered your wallet number correctly and the wallet being added is active and registered in you...
How do I remove a payment method from my account?
You can manage your payment methods under the ‘My Account' section on your Profile Page (only after completing your ID verification). Select a payment m...
How do I change my default payment method?
You can manage your payment methods under the ‘My Account' section on your Profile Page (only after completing your ID verification). Select a payment m...