Payment Methods
Payment methods specify where you want Fido to send the money to.
Your payment method is the mobile money wallet where your approved credit funds will be deposited. At Fido, we’ve made it simple and convenient for you. We support all mobile money wallets in Ghana, so after your credit application is approved, you’ll be prompted to add your preferred payment me...
To receive your approved credit, you must have at least one payment method linked to your account. If you haven't added one yet, you’ll be required to do so immediately after your credit request is approved. The payment method or the wallet number you add, will be used both for receiving dis...
No, you cannot use an account or mobile money wallet that is not registered in your name as a payment method in the Fido App. Your payment method must match the name on your Ghana Card to be approved. If you attempt to add a mobile money wallet that is not registered in your Ghana Card name, it...
If you're unable to add your payment method, don’t worry. There are a few common reasons this might happen. Check the points below to see what might be causing the issue: Name Mismatch: The account or mobile money wallet you’re trying to add isn’t registered in your name. Incorrect Detail...
You can manage your payment methods under the ‘My Account’ section on your Profile Page, but only after completing verification (KYC). To remove a payment method: Select the payment method from your list of saved options. Choose “Remove” to delete it from your account. To set a payment met...
You can manage your payment methods anytime through the Fido app. To change your default payment method: Go to your Profile Page in the app. Under the ‘My Account’ section, select ‘Payment Methods.’ You’ll see a list of all the payment methods linked to your account. Select the one you wan...