Payment Methods
Payment methods specify where you want Fido to send the money to.
Your payment method is the mobile money wallet where your approved credit funds will be deposited. At Fido, we’ve made it simple and convenient for you. We support all mobile money wallets in Ghana, so after your credit application is approved, you’ll be prompted to add your preferred payment me...
To receive your approved credit, you must have at least one payment method linked to your account. If you haven't added one yet, you’ll be required to do so immediately after your credit request is approved. The payment method or the wallet number you add, will be used both for receiving dis...
For your security and protection, you can only use a mobile money wallet that is fully registered in your own name when making payments in the Fido App. This means the name on the wallet must exactly match the name on your Ghana Card. For example, if your Ghana Card shows your full name, the wa...
If you’re having trouble adding your payment method, there’s no need to worry. This usually happens for a few common and easily fixable reasons. Please review the information below to identify what may be causing the issue and how to resolve it. Name Mismatch: The account or mobile money walle...
You can manage your payment methods under the Profile section in the app, but only after completing verification (KYC). To remove a payment method: Select the payment method from your list of saved options. Choose “Remove” to delete it from your account. To set a payment method as your def...
You can manage your payment methods anytime through the Fido app. To change your default payment method: Go to your Profile Page in the app. Under the profile section, select ‘Payment Methods.’ You’ll see a list of all the payment methods linked to your account. Select the one you want to ...