About Fido

Who we are
At Fido, we are committed to transforming financial services access for individuals and entrepreneurs throughout Africa, aiming to provide inclusive and immediate solutions via an advanced digital mobile ecosystem. Our mission focuses on empowering hardworking individuals to establish businesses...
Is Fido authorized to provide financial services in Ghana?
Yes! Fido is fully licensed by the Bank of Ghana as a Tier 3 Microfinance Institution, also known as a Micro Credit Company. This means we operate under strict financial regulations designed to protect you, our valued customer. Being a licensed institution ensures that Fido follows transparent l...
What makes Fido different from other financial institutions?
At Fido, we’re not just another financial institution, we’re redefining financial access with speed, simplicity, and innovation. Instant services 24/7 service availability Fully transparent terms Comprehensive financial solutions beyond lending Commitment to financial inclusion to the bank...
What services does Fido offer?
Fido is your trusted financial partner, offering individuals and entrepreneurs flexible access to credit and financial services through the Fido App. Our mission is to make financial services fast, simple, and accessible for everyone. Here’s what you can do with Fido: Get Instant Credit: Appl...
Is the Fido App free to use?
Yes! The Fido App is completely free to download and use. You should not pay any individual or third party to register a Fido account or access Fido services. Any charges linked to your credit services with Fido, will be clearly displayed within the Fido App. Fraud Prevention Notice: Beware of ...
How to Lodge a Complaint with FIDO
At FIDO, we are committed to providing excellent service to all our customers. We understand, however, that there may be times when our service does not meet your expectations. Lodging a complaint is a straightforward process, and there are multiple channels through which you can let us know abo...
How to Manage Your Communication Settings with Fido
At Fido, we want you to have control over the communications you receive from us. Whether you’re interested in hearing about our latest updates and promotions or prefer fewer messages, we make it simple for you to manage your preferences. Opting Out of Marketing and Promotional Communications ...