About Fido

Who we are
Fido is here to change how financial access works in Africa. We use smart digital technology to make financial services fast, reliable, and inclusive for individuals and entrepreneurs. Our goal is to break down the old barriers so you can manage your money easily, grow your business, and face fi...
Is Fido authorized to provide financial services in Ghana?
Yes! Fido is fully licensed by the Bank of Ghana as a Tier 3 Microfinance Institution (Micro Credit Company). This means we operate under strict regulations that are designed to protect you. Being licensed ensures that we follow transparent lending practices, put customer protection first, and ...
What makes Fido different from other financial institutions?
At Fido, we’re more than a financial institution—we’re redefining financial access with speed, simplicity, and innovation. What sets us apart: Instant services you can rely on anytime 24/7 availability to fit your lifestyle Transparent terms with no hidden surprises Financial soluti...
What services does Fido offer?
Fido is your trusted financial partner. Through the Fido App, we make credit and financial services fast, simple, and accessible—whether you’re an individual or an entrepreneur. What You Can Do with Fido Get Instant Credit Apply for personal or business credit in minutes. No paperwork, no long...
Is the Fido App free to use?
Yes! The Fido App is completely free to download and use. You should not pay any individual or third party to register a Fido account or access Fido services. Any charges linked to your credit services with Fido, will be clearly displayed within the Fido App. Fraud Prevention Notice: Beware of ...
How to Lodge a Complaint with FIDO
At FIDO, we are committed to providing excellent service to all our customers. We understand, however, that there may be times when our service does not meet your expectations. Lodging a complaint is a straightforward process, and there are multiple channels through which you can let us know abo...
How to Manage Your Communication Settings with Fido
At Fido, we want you to have control over the communications you receive from us. Whether you’re interested in hearing about our latest updates and promotions or prefer fewer messages, we make it simple for you to manage your preferences. Opting Out of Marketing and Promotional Communications ...
How Fido Keeps Your Data Safe
At Fido, your trust means everything to us: that’s why protecting your personal and financial information is at the heart of what we do. We are fully regulated by the Data Protection Commission and the Bank of Ghana (BoG), This means we follow strict standards to keep your data secure. Here’s ...