Additional Information

Fido allows you to purchase only one device on credit at a time. Once you’ve fully paid off your first device, you’ll automatically become eligible to apply for another device on credit. This helps you manage your repayments easily while keeping your Fido Score strong, so you can continue enjoy...

Once your order has been approved, you won’t be able to change your pick-up location. If you selected the wrong location by mistake, don’t worry, our team can assist you. During the confirmation call, you can request to cancel the order and then place a new one with your preferred pick-up locat...

You can easily find your pick-up code in two ways: Via SMS: Fido will send you the code directly to your phone through an SMS. Fido App: Once your order status changes to "Ready for pick-up" in the Fido app, you can find the code in your order details. Keep your code safe. You’ll ...

If you suspect your new device has a manufacturing defect, reach out to MAXBUY customer service as soon as possible at +233(0)302750308. Their support team is ready to assist and will guide you through the necessary steps to address the issue. They may ask for details about the fault and provide...

We know convenience is key when it comes to receiving your purchases, which is why MAXBUY offers multiple pick-up stations across various locations. Our pick-up stations provide a secure and reliable way for you to collect your items at a time that suits you. Explore the list of MAXBUY pick-up s...