Additional Information

How many devices can I buy on credit per month?
Fido allows you to purchase only one device on credit at a time. Once you've completed paying off your first device, you'll be eligible to buy another one on credit.
Changing Pick-Up Location
Unfortunately, you cannot change your pick-up location after the approval process is complete. However, we can help you cancel the order during our confirmation call and allow you to reorder with the correct pick-up location.
Where can I find my pick-up code?
You can find your pick-up code in two ways: Via SMS: Fido will send you the code directly to your phone through an SMS. Fido App: Once your order status changes to "Ready for pick-up" in the Fido app, you can find the code in your order details.
What should I do if my new device is faulty?
If you suspect your new device has a manufacturing defect, reach out to MAXBUY customer service as soon as possible at +233(0)302750308. Their support team is ready to assist and will guide you through the necessary steps to address the issue. They may ask for details about the fault and provide...
MAXBUY Pick-Up station list
We know convenience is key when it comes to receiving your purchases, which is why MAXBUY offers multiple pick-up stations across various locations. Our pick-up stations provide a secure and reliable way for you to collect your items at a time that suits you. Explore the list of MAXBUY pick-up s...