Repaying your Fido credit

How do I repay my credit with Fido?
You can initiate payment of your outstanding credit balance from either the Home Page or Credit Page of the Fido App as below: Make sure you have enough money in your account/wallet. Select ‘Pay back’ from either the Home Page or Credit Page of the Fido App Choose how much you want to repay....
Can I repay my personal credit without the Fido App?
Yes, if you don't have access to the internet or the Fido App, you can make a payment using the USSD steps below: Using *998# (AirtelTigo & all other networks) Dial *998# Enter your 4-digit Pin code for your Fido account. Select Option 1 Credit Services Select Repay credit Select ...
How to Check Your Outstanding Credit Balance
Keeping track of your credit balance is quick and easy with the Fido App. To view your outstanding balance, simply log in to the Fido App. On the Home Page, you’ll see your scheduled repayment amount displayed. You can also tap on the Credit Page to view full details of your active credit, incl...
Can I pay off my credit balance early, and benefit from reduced interest?
Yes, you can and it’s a smart move. At Fido, we calculate interest daily. This means you’re only charged interest for the number of days you actually use the credit. If you choose to repay your credit in full before the scheduled due date, you will only pay interest up to the day you make the p...
What happens if I am unable to pay off my credit on time?
Making timely repayments on your credit is crucial for maintaining a healthy Fido Score and ensuring future access to Fido products. It is important to note that late repayments may incur additional penalties as per Fido’s terms and conditions. The longer a balance remains unpaid, the more inter...
Resolving Repayment Errors
Encountering repayment errors can be stressful, but with the right approach, you can resolve them efficiently and effectively. Whether through the Fido App or any of our preferred USSD procedures. It could be your payment not reflecting, an incorrect charge, a missed payment, or a discrepancy in...
Can I pay with a different wallet number?
You can repay your Fido credit using a different mobile money wallet, even if it’s not linked to your account. Simply follow the USSD steps below to complete your payment: MTN users can repay as below: 1. Dial: *170# 2. Select: MoMoPay & Pay Bill 3. Select: Pay Bill 4. Select: General P...
What to do if you don’t see the MTN MoMo approval prompt
Sometimes when making a payment with MTN MoMo, the approval prompt may not appear on your phone. Don’t worry, you can still complete your transaction by manually approving it using either the USSD menu or the MoMo App. Approving via USSD (*170#) Dial *170# on your phone. Enter 6 to go to ...
How to Repay Your Default Credit with Fido
At Fido, we believe everyone deserves a second chance. That’s why we’ve made it simple for you to clear your outstanding balance and rebuild your credit standing all through the Fido App. If you have a default credit, the amount you owe is clearly displayed in your app, and you can make repaymen...