Understanding Errors

If you see a “No Internet Connection” message in the Fido App, it simply means your device is not currently connected to the internet. There’s no need to worry, this is usually a quick and easy fix. Make sure your mobile data or Wi-Fi is turned on and that your device is connected properly. If...

If you are unable to find the Fido App on the Apple App Store, this is usually due to the search name entered or the country setting on your Apple ID. Follow the step-by-step guide below to ensure you can successfully locate and download the app. Check the App Name You’re Searching Please make...