Submit a ticket
Enter your search term here...
Why do I need to verify my account?
This is to protect you from fraud and identity theft and also to comply with financial regulations. Account verification is a mandatory and very important p...
How do I verify my Fido Account?
To get started, make sure you have your Ghana card in hand and know your Street Address or landmark description. After registering your account with your mo...
I am not able to capture my photo for verification, why?
You can ensure that you have a smooth and easy verification process by following very simple guidelines that are shown in the app. Take the photo indoors,...
Can I verify my account if I don’t have a Ghana Card?
Sorry, you can only verify your Fido Account with your Ghana Card. Contact the National Identification Authority on how to register for a Ghana Card or get ...