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Guide: Customer Support
Customer support provides a range of support functions to customers. It offe...
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Why do I need a reference?
As part of the registration process, we ask you to provide a reference. This...
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Who is eligible for the EasySave product?
EasySave is now open to all Fido users in Ghana. If you’ve completed your KY...
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Why was I blocked while trying to log in to my Fido Account?
Your Fido account may be temporarily blocked if there are multiple unsuccess...
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How to Access Your Account Using Biometric Login
Biometric login is available on the Fido app, making it faster, more secure,...
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Why am I unable to log in to my Fido Account?
If you’re having trouble logging in to your Fido Account, don’t worry, we’re...
